If you are not 100% satisfied with your purchase, you can either return your order for a full refund or exchange it for something else. You can return or exchange your purchase for up to 14 days from the delivery date. Returned or exchanged products must be in the condition you received them and in the original packaging.
If you have used a product and found it to be damaged or faulty we will collect the product at our expense and replace or refund the item, depending on the circumstance.
Although seldom charged, we reserve the right to charge a 10% administration fee for returned orders should the returns process incur significant administration expenses.
This applies in South Africa and in the United Kingdom. It does not apply in any other territories or for distributor orders.
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